General Questions
1. What kind of products do you sell?
We specialize in Indian ethnic wear including lehengas, sarees, kurtis, men’s kurta sets, children’s traditional wear, and accessories.
2. Do you offer ready stock or pre-orders?
We offer both! Ready-stock items are available for immediate purchase, while pre-order items take around 8-14 working days to arrive.
3. How about the size chart?
THIS IS WOMEN’S SIZE CHART:
THIS IS MEN’S SIZE CHART:
THIS IS CHILDREN’S SIZE CHART:
Local Customers (Malaysia)
3. How long does delivery take within Malaysia?
Ready stock ships within 1–3 working days. Pre-orders take 8 working days (including Sabah & Sarawak).
4. Do you offer Cash on Delivery (COD)?
No, COD is not available.
5. Can I self-pickup my order?
Yes! You can collect your order. Please book your slot at ABOUT US PAGE under “Self Collection” We’ll notify you when it’s ready.
6. Do you provide stitching services?
Yes, we offer stitching services for RM80 per outfit.
AND Muslimah Friendly stitching for the Muslim RM40+ (normal stitching)
7. Is shipping free within Malaysia?
Yes, we offer free shipping across Malaysia, including Sabah and Sarawak when 2 or more items is purchased together.
8. How to track my parcel?
Go to About us Page click on the company that seller have provided under your order details. You can track your parcel with the tracking number given.
—
International Customers
9. Do you ship internationally?
Yes, we ship worldwide! Shipping charges vary depending on your country and order weight.
10. How long does international delivery take?
Delivery takes approximately 7–21 working days depending on your location.
11. Do I have to pay customs or import taxes?
Yes, international customers are responsible for any customs fees or import taxes charged by their country.
12. What currency will I be charged in?
International customers will be charged in their local currency at checkout, based on the current exchange rate.
—
Orders & Returns
13. How can I place an order?
You can order through our website or WhatsApp. Just send us the product code and we’ll assist you!
14. Can I cancel or change my order?
Orders can be changed or canceled within 12 hours of placing them. After that, processing begins.
15. Do you accept returns or exchanges?
We only accept returns for damaged or wrongly delivered items. No returns for size or change of mind.
16. How can I contact you?
You can reach us via WhatsApp, Instagram DM, or email. We’re here to help!